We have a dedicated customer service team looking after this promotion, which can be contacted by following the below recommended process.

Please email all queries regarding the cashback promotion to the email address below with your reward reference number. By sending to this email address, you will receive an automatic reply with your unique ticket number, which is trackable by the customer service team.

continentaltyresrewards@360insights.com

If you have already done this and not had a response after 7 working days, then you can follow up your existing email inquiry by calling the number below and quoting your ticket number, which you would have received in the automatic reply to your query. Please check your junk/spam folder, as this email may have gone there.

0800 987 4054.

Reaching out to anywhere else will likely delay your query getting resolved, as it won’t be linked to your tracked ticket query.

Thank you for your understanding, and rest assured we will get your query resolved and your cashback paid if you’ve met the promotional requirements.