What tire is affected by this voluntary exchange program?
The affected size, product line and DOT serial number is as follows:
Product lines: see table below
Tire sizes: 235/35 ZR 19 (91Y) EXTRA LOAD
DOT serial number: CP2V N6XP 3515 to 3615
|Product line||DOT serial numbers|
|ContiSportContact 5 P 235/35 ZR 19 (91Y) EXTRA LOAD|
DOT CP2V N6XP 3515
DOT CP2V N6XP 3615
The last four digits of the DOT serial numbers indicate the production period (week/year). Tyres between 3515 (35th week of 2015) and 3615 (36th week of 2015) are covered by this voluntary exchange programme. No other tyre sizes, production periods or product lines are affected.
Why are we conducting this voluntary exchange programme?
Market feedback indicates that a very small number of these tyres have exhibited a condition in the tread pattern. Due to the use of an incorrect material, the tyres may develop an uneven shape in the tread area which could potentially result in tyre-vehicle contact, a reduced handling performance and a limited high speed capability. Continental has not received any reports of accidents or injuries in connection with this condition by now. The exchange programme is being initiated proactively to avoid any potential risk to car drivers and other road-users. The affected tyres were sold mainly to customers in Europe and only within the replacement business.
What should you do if you have tyres affected by this programme?
You should ensure that the tyres are exchanged as soon as possible. Please contact the local representative in your market named on the following website for details: Contact in your Country