Continental Announces Voluntary Exchange Program for Passenger Car Tyres

Products for Car / 4x4 / Van

stage_image1_lg

Tyres from Continental

Press Release

Continental Announces Voluntary Exchange Program for Passenger Car Tyres

  • Exchange programme on ContiEcoContact 5 in 235/55 R 17 103 H XL
  • Programme covers 477 tyres in the UK produced between week 40 of 2015 and week 2 of 2021

Continental today announced a voluntary tyre exchange programme covering 477 ContiEcoContact 5 passenger car tyres in the dimension 235/55 R 17 103 H XL sold in the UK replacement tyres market. The exchange programme is being initiated proactively to avoid any potential risk to vehicle drivers and other road users.

In rare cases, if the affected tyres are used over a longer or repeated period of time, with heavy loading or possible overloading, a sudden loss of air may occur. The active market monitoring of Continental has shown this only occurs with tyres fitted on a VW Caravelle or VW Multivan. Continental’s market monitoring has not identified comparable fault patterns with the respective tyres used on any other vehicle types.

These tyres have been fitted as original equipment on the vehicles concerned and also sold into the replacement business. The exchange campaign is free of charge for customers. Drivers who have these tyres fitted as original equipment on their vehicles will be informed directly by the vehicle manufacturer.

Continental began notifying the DVSA on November 25, 2021 and is in contact with the vehicle manufacturer and tyre retailers to organise and implement this voluntary exchange programme. Anyone seeking more information, including instructions for identifying affected tyres and local customer service are invited to visit Continental’s website https://www.continental-tyres.co.uk/car/tyres/technical-services/voluntary-exchange-programs.


The affected Continental tyre can be identified as follows:             

Product line:                  

 DOT serial numbers   

ContiEcoContact 5, size 235/55 R 17 103 H XL

CN 7AD72Y 4015 until 0221 

The last four digits of the DOT serial number indicates the production period (week/year). Affected tyres will be replaced free of charge. No other tyre sizes, production periods or product lines are affected.

Media Enquiries Contact
Claire Hohenberg - PR Manager
Claire Hohenberg

Public Relations Manager

Continental Tyres

Continental House

191 High Street

Yiewsley

West Drayton

UB7 7XW

For all non-media related enquiries please go to our main Contact page

+44 (0)7500 015091

Media Enquiries Contact
Samara Edwards Amos - Communications Officer for UK and Ireland
Samara Edwards Amos

Communications and PR Specialist

Continental Tyres

Continental House

191 High Street

Yiewsley

West Drayton

UB7 7XW

For all non-media related enquiries please go to our main Contact page

+44 (0)1895 425969

+44 (0)1895 425908