At Continental Tyres, we've been committed to providing a high standard, quality service to our customers for many years.
As a premium tyre manufacturer we understand that when a customer buys our tyres they expect both a first class service and business support. We believe that having 'satisfied' customers is not enough. Our philosophy is to exceed a customer's expectations and in so doing, provide total confidence to do business with us time and again.
Our team of highly skilled and knowledgeable field support staff are there to provide a superior level of support and assistance to our customers whenever it’s needed. From complex tyre uniformity issues to simply providing accurate inflation pressure recommendations on commercial vehicles, they are there to help.
With ServicePlus we have clearly defined what our customer service promises are. Measuring our own performance is core to our philosophy and enables us to continually improve the quality of our service to you - the customer. Our clearly defined industry leading KPIs for warranty claim handling ensure our customers know they can rely on us.