What tyre is affected by this voluntary exchange programme?
The affected size, product line and DOT serial number is as follows:
Product line: Continental PremiumContact 6
Tyre sizes: 245/45 R18 Y XL
DOT serial number: DOT 6G8U D6R9 5016 and DOT 6G8U D6R9 1617
|Article description||DOT serial numbers|
|PremiumContact 6 245/45 R18 Y XL|
DOT 6G8U D6R9 5016
DOT 6G8U D6R9 1617
The last four digits of the DOT serial numbers indicate the production period (week/year). Tyres produced in 5016 (50th week of 2016) and 1617 (16th week of 2017) are covered by this voluntary exchange programme. No other tyre sizes, production periods or product lines are affected.
Why are we conducting this voluntary exchange programme?
Market feedback indicates that a very small number of these tyres have exhibited a condition in the tread pattern. Due to the use of an incorrect material, the tyres may develop an uneven shape in the tread area which could potentially result in tyre-vehicle contact, a reduced handling performance and a limited high speed capability. To date, Continental has not received any reports of accidents or injuries in connection with this condition. The exchange programme is being initiated proactively to avoid any potential risk to car drivers and other road-users. The affected tyres were sold mainly to customers in Europe and only within the replacement business.
What should you do if you have tyres affected by this programme?
You should ensure that the tyres are exchanged as soon as possible. Please contact the local representative in your market named on the following website for details: Contact in your Country