Continental’s Fleet Services solutions, delivered by the Continental Industrial Network, offers the combination of premium products and unparalleled service to forklift and industrial vehicle users, providing competitive rates, greater flexibility and unbeatable choice to its customers.
Continental’s objective is to offer the highest quality products and expert technical back-up, thereby delivering customers optimum performance and life from their tyres.
Flexible, tailored solutions for demanding operations
Continental offers a variety of tailored solutions and contracts to suit any customers’ requirements, budget, and billing preferences.
From the outset, selecting the right tyre for a specific operation is extremely important with regard to safety, comfort and cost-efficiency, and as tyre experts, Continental endeavors to work with its customers to ensure the correct tyre is fitted.
As part of the fleet services programme, Continental also offers regular inspections of tyres to help to deliver the best performance and lifespan, and is also able to provide a complete analysis and reports of a customer’s tyre-related data, offering transparency and peace of mind.
Services in the programme include: tyre selection, fitment service, continual management, monitoring and reporting, tyre maintenance services and regular inspections, access to a 24/7/365 call centre and optional centralised billing, all wrapped up with an efficient service that delivers fast response times.
A powerful combination
The service is delivered throughout the UK and ROI by a network of strategically located specialist service providers that meet Continental’s high standards of sales and service and enact procedures and adherence to Health and Safety standards.
The network features 50+ IMI accredited tyre fitters and 40+ mobile and static industrial solid tyre presses in key locations, with the ability to fit solid tyres over 20 inches thanks to state of the art equipment. There are over 30 certified network members and associates for fitting solid tyres and over 100 pneumatic tyre fitting associates.
No business is the same and even within a business there may be a diverse and varied operation. As a leading tyre manufacturer, Continental develops tyres to meet each operational situation so it can deliver a complete solution and its multi-brand offering means there is a tyre to suit all requirements and budgets. Continental branded premium tyres are typically for demanding, multi-shift operations, while solid quality tyres from the Barum range are recommended for less intensive, single shift operations.
An eco-solution for lighter use operations is available thanks to ContiLifeCycle, which offers a range of retreaded solid tyres providing outstanding value for money as well as an environmentally friendly solution. Using only the highest grade Continental group casings, these tyres re-use up to 70% of the original tyre material and are ideal for operations where premium tyre performance is required but operational intensity is less demanding.
Continental has a number of customers who have signed up to Fleet Services in the last year and are enjoying the benefits, including Cheshire based fertiliser manufacturer CF Fertilisers.
“We have worked with Continental since mid-2015 to introduce and trial a new tyre product for our heavy duty fork lift trucks at our Ince site. These fork lift trucks are in a demanding service, critical to our ongoing product operations”, said Anthony Jones, Day Handling Team Leader, CF Fertilisers UK Limited.
“Following a successful four-month trial period, CF Fertilisers have decided to change out all of our heavy duty fork lift trucks to the new Continental Tyres. Nation Tyres, part of the Continental service network, provide an efficient and reactive service to keep the operation running with minimum down time.”